All change at top of train operator for North of England

Northern said Tricia Williams is taking over as the managing director and Matt Rice is taking over as the chief operating officer.

Ms Williams replaces Nick Donovan, who was the managing director from when the train operator went into public ownership in 2020. Ms Williams, previously of Manchester Airports Group and United Utilities Group, was the chief operating officer for a similar timespan.

Mr Rice replaces her in this role and is responsible for the functioning of around 2,500 services to more than 500 stations following a switch from Network Rail.

Ms Williams said: “After three great years as in the chief operating officer role it is an absolute honour to be taking on the managing director role from this week.

“I know we have big challenges ahead of us but we are in a strong position and Matt [Rice] and the rest of the team are committed to creating an inclusive culture, improving performance and our customer experience.”

The duo take over during a tricky time in the midst of action by the ASLEF Union.

There is disruption due to a strike and action short of a strike throughout this week.

Mr Rice said: “I am looking forward to working with Tricia [Williams] and my colleagues across the region to deliver for our customers.

“I have spent my career focused on making things better and I am committed to fostering a positive workplace culture for all and delivering great rail services for people across the North of England.”

Mr Rice is supported by three regional directors. Craig Harrop is the regional director for the North West, Jason Wade is the regional director for the North East and Kerry Peters is the regional director for Yorkshire, Humberside and the East Midlands.

For information go to northernrailway.co.uk.

This article was written by Jack Tooth. To contact him, email jack.tooth@newsquest.co.uk or follow @JTRTooth on Twitter.